Customer Testimonials

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DealerRater Jan 11, 2024

I went with my sister to look for a new Toyota Highlander. Chris met us at the door when we walked in and he was great. Very friendly and knowledgeable. And, she found exactly what she was looking for. Omar was also very helpful when it came to the paperwork. I know where I'll go when looking for a new vehicle. Very good experience.

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DealerRater Dec 4, 2023

The dealership is friendly and has a knowledgeable staff, second vehicle bought from them, and the experience was great. Kent Burrow sold me both vehicles and is knowledgeable very easy to deal with, and with no pressure sales makes the buying process very nice. I will continue to do more business with them.

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DealerRater Oct 26, 2023

This is my second time buying a Toyota from Grants Pass Toyota. They are the best dealership in Oregon. They are helpful and never pushy. They also have a great selection!

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DealerRater Oct 24, 2023

We worked with Trey and Clinton and had a great experience. Very easy and stress free. Highly recommend!

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DealerRater Oct 21, 2023

Chris was very proactive in finding me a RED Highlander making this a great buying experience.

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DealerRater Oct 4, 2023

I worked with Ken Burrows. It was a easy-going and enjoyable experience. The other staff was very professional and affable. Would return.

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DealerRater Sep 13, 2023

Omar and Zach along with Mike Spencer everyone was amazing to work with thanks GP Toyota

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DealerRater Aug 26, 2023

If you are in the market for a new or used car, definitely check out Grant's Pass Toyota! I was assisted by Carly W., and the whole experience was very positive.. Carly was so friendly and took us for a test drive in a car that we ended up purchasing. I would highly recommend her! She didn't pressure us once and made the whole process a breeze. Her genuine nature was a welcoming experience. I am incredibly happy with the car and the upfront pricing. I will definitely be going back when I'm in the market again, ...

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DealerRater Aug 26, 2023

I was very nervous because It was my first time buying a car. Dani, Stephanie, and Justin were very kind, professional, and down to earth. I did not feel like I was being scammed. They thoroughly explained the process and what it entailed. I am very satisfied with my decision, they gave me the best deal. I don't plan on doing auto buisness anywhere but here! Thank you.

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DealerRater Aug 14, 2023

A very smooth experience! Me and my partner called to buy a new car. Kent kindly took us through the process of everything very well. As this being our first time making a big purchase we were a little stress but Kent helped relieve a lot of the stress by being so helpful. Mike also helped us with the payment process and explained the financial part very clearly and even helped us decide on a better warranty for our new car. Thank you very much Grants pass Toyota we love our new car!

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DealerRater Aug 14, 2023

Once I got hooked up with the perfect salesman, Jaymen, my experience was top notch!! Mike, Jaymen and behind the scenes Jenn it was amazing!! I got the Camry TRD, I’ve already had questions and Jaymen was very helpful!! Go buy a car from him and see for yourself!!

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DealerRater Aug 12, 2023

We could not have wished for a better experience! Rhianna Lawrence assisted us at Grants Pass Toyota. She was patient, she truly listened to what we wanted and found us the perfect 2024 Grand Highlander! We stopped in here with a particular vehicle in mind that we had seen online at another dealership. We wanted to make sure we did our homework and found the best deal and person to work. We had made plans to shop around and stopped here first. We knew we were in the right spot to purchase our new vehicle! She even recommended a great spot ...

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DealerRater Aug 3, 2023

We bought a Corolla Cross yesterday and Matthew was our sales person. He was friendly, upbeat, knowledgeable and made the process go quickly. I would definitely recommend him and the dealership.

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DealerRater Jul 17, 2023

I walked into your dealership and a very nice lady walked up to me to find the vechicle I had found online. Her name is Rose. She was very upbeat and made me feel at ease talking with her. I love my subaru outback. She explained the whole process while waiting in between signing paperwork and when Stephanie had to make calls to comfirm info. I would recommend Rose!!!

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DealerRater Jul 10, 2023

Mathew was a joy to work with. He is easy to understand and not high pressure.

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DealerRater Jul 1, 2023

Matthew, my salesman was great. He was great at explaining how they sell cars. He offered me several cars based on my criteria and we test drove 4 cars. He answered all my questions and made sure I understood everything. He was courteous, attentive and extremely patient, one of the best salesperson that I have meant. They offered me a fair trade for my van and made sure I was happy with the deal. I want to give a big shout out to all of the people there, thank you for making my day and giving me great deal.

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DealerRater Jun 28, 2023

I worked with Rose at Grant's Pass Toyota. She was amazing from the beginning, she was knowledgeable about what she was selling and I felt like I was working with a friend. I highly recommend Grant's Pass Toyota and ask for Rose!

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DealerRater Jun 28, 2023

Michael Graeber, our salesman, was very helpful when we bought our Highlander XLE. He made the process very easy. Mike Spencer, finance manager, did the same. Great people to work with.

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DealerRater Jun 28, 2023

Trey was knowledgeable and accommodating. He answered all my questions and gave me a variety of options. I am loving my RAV4 hybrid!

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DealerRater May 13, 2023

Trey was straightforward and easy to work with. I would recommend him to anyone interested in buying a vehicle.

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DealerRater May 9, 2023

rhianna lawrence was absolutely amazing! very easy place -no pressure . highly recommend this dealer . if i could afford it i would by more !!!

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DealerRater May 6, 2023

Grants Pass Toyota has been incredibly patient and transparent with us particularly with Jaymen. Entire process was smooth. Their business principle is unique and very beneficial for the buyers especially for the first-time buyers. Mike also diligently answered all of our questions. This dealership is highly recommended.

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DealerRater May 6, 2023

Grants Pass Toyota was great about working with me to get in to a new car. No pressure, no crazy sales tactics. Matthew was my sales rep and he worked to make the process as easy as possible. Definitely recommend Grants Pass Toyota and Matthew if you’re looking for a new ride.

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DealerRater Mar 17, 2023

Through the entire process from our initial inquiry to final purchase and delivery - we had an exceptional buying experience with sales specialist Sean Lewis at Grants Pass Toyota. Sean is experienced and very knowledgeable. He is current and proficient with technology. He could not have done a better job walking us through the setup and use of the technology of our advanced RAV4 Prime. Sean made great use of time during our delivery test drive - the route, time spent and issues covered were perfect. Throughout the process we felt like we had a trusted friend guiding us through ...

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DealerRater Mar 13, 2023

Was very happy with my experience. Michael did a good job showing me the truck I was interested in. I test drove did the paperwork and was out of there in just over an hour

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DealerRater Mar 4, 2023

Kent Burrow gets gold stars for time and attention to detail. Courteous, cooperative, and compassionate, he worked diligently to meet our needs. We love our new RAV4 Hybrid. Thank you, Kent!

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DealerRater Nov 17, 2022

We very much appreciated Omar at Grants Pass Toyota! He answered ALL our questions and had the patience of Job! He's knowledgeable and helped us with any and all of our questions --from the front bumper to the rear, he knows their cars inside and out. And he made sure we were ready to go when we drove away in our new Highlander (even though we were the VERY LAST customers at the dealership that day)!

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DealerRater Aug 20, 2022

We are so pleased with Omar & Grants Pass Toyota! . We came in to see about a Lease. We were told there is a long wait. Omar did find exactly what I was looking for even better than a lease. New used Rav4 Xle Hybrid even. So Sweet! We are so blessed. Truly appreciate Omar's knowledge & expertise on this car & others & how friendly & helpful he has been through this experience. He even followed up to make sure he answered any questions we had after we took it home. His team stepped up & helped to ...

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DealerRater Jan 26, 2022

I had excellent customer service especially from Dylan. He stayed with me the whole time I was there. I bought a used vehicle and thought there was a problem with it and he went above and beyond to make sure there was no problems

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DealerRater Feb 10, 2021

Bought a Venza SUV. Levi was my sales person. He went above & beyon helping me with all the bells & whistles on the car. What great Cust Service. He should get a promotion & a raise

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DealerRater Aug 19, 2020

My wife and I recently purchased a certified, preowned vehicle from these guys, and it was such a pleasant experience. Everyone we spoke with (particularly Omar), were really polite and helpful. We thought buying a car might be stressful, but these guys took away all the hassle. We would give them more than 5 stars if we could!

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DealerRater Mar 31, 2020

This was my 3rd purchase or lease from this dealer. This was by far the easiest & simplest. I was fully satisfied with the whole experience. I was very happy with the help from Bryce Metcalf, the Sales Consultant as well as Kent Burrow who handled the financial end of it. They both went the extra mile to ensure that I was happy. A special thanks also to Ashton who found my vehicle and brought it in. An A+ job by all. You can expect this kind of treatment from this dealership! Thank you!!

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DealerRater Jul 20, 2012

We have been doing business with Wheeler Toyota since 1997, most recently purchasing a 2012 Tacoma today. Every time, we have had an excellent experience. As always, Kevin Newins provided great service. He went to great lengths to find the exact truck we wanted. He is very knowledgable, but most importantly, he listens, he is always respectful and easy to work with. The same goes for Mike in Service, Seth in the Quick Oil Change shop and Jeff in the parts department. They are top notch and have always provided excellent customer service.

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DealerRater Jun 22, 2012

Great car-buying experience. Sales staff were committed to making sure we got the vehicle that was right for us, to the point they let us take home vehicles to try-out before committing to buy. Entire buying experience was smooth, easy & FUN! Ended up with a great vehicle at a great price. No problems with the vehicle (purchased 1 year ago) or the entire transaction. Thanks, Wheeler!

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DealerRater May 29, 2012

I have been looking for a car online for about 6 months. I live in Brookings and drove over to Medford to doctor appt. and my car broke down. I had been talking to Scott a couple days prior to my appt. about a 2010 Maxima but wasn't expecting to do my purchase that day until this happen. I panicked and called Scott from my doctor office and explained what had happened and if possible we could do this that day. He handled me great (my panic mess that I was). It was his day off and he went over and ...

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DealerRater May 26, 2012

The service I received was amazing and quick. Most of the transaction was done over the interent and/or phone. From the time we drove onto the lot until the time we left the lot with our new car was 2 hours! Everyone was extremely helpful and we were not pressured intp adding all kinds of extras onto our car that was not wanted. Scott was very imformative and has even called to check on us and how we are liking the car. The financial part of was very quick and the rep we dealt with (John) was very knowledgeable and ...

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DealerRater May 25, 2012

My great experience with Wheeler Toyota Grants Pass began one late night in Feb 2012. I went on line to their website at the encouragement of a friend (who had previously purchased as trunk from them). I found the car that I wanted a ( Camry) and filled out the application and within an hour I had a respsonse back from Scott Weigant. Over the next several months Scott and I became like family! We emailed texted and spoke on the phone at least once a week if not more. I had some cleaning up to do with my credit, this is ...

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DealerRater May 25, 2012

We just made our second new car purchase from Wheeler Toyota, and we were again happy to have taken our business there. Back in '98 when we were first looking for a Toyota, multiple neighbors recommended Wheeler - not only for sales, but also for service. Having been "trained" that you never want to take your car to a dealer for service, we were skeptical. But with 14 years of history with their service department, we have to agree - no reason to go anywhere else. That is part of what led us back to Wheeler for our recent purchase. ...

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DealerRater May 25, 2012

My husband and I shopped on line at many different dealers before we purchased our 2007 Toyota Tacoma Truck from Wheeler Toyota. We found the truck we wanted to purchase on line. Scott Weigand was our salesperson, extremly helpful, very nice and answered all of our questions regarding the purchase, price and warranty of the Truck. We wanted to thank Scott for all the time and help he gave to us with the financing, we have a wonderful truck that we love, very clean and runs wonderful, and a very low monthly payment. Thank You all oat Wheeler Toyota for being ...

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DealerRater May 25, 2012

I am still doing the happy dance. I love..LOVE my 2012 Toyota 4 Runner that I just got from Wheeler Toyota. I was on the internet looking at new and used vehicles for a 4 Runner. I went to a total of 4 car dealerships and Wheeler won me over. They had a great selection of vehicles, and were willing to go out of their way to order to my specs. I was constantly calling them and bugging them and they were always pleasent and helpful no matter how many times I called and asked questions. I drove to Coos Bay and what ...

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DealerRater May 25, 2012

Scott Wygand at Wheeler Toyota of Grants Pass got our business, you know that second biggest purchase we consumers make, trumped only by a home purchase. The competition in SW Oregon is not great, so a simple comparison of our experience does not fully praise Wheeler. We did not know Wheeler has an art museum like display dealership building. Had the price and offering been right we might have purchased from the Coos Bay Toyota dealership whose building is subsiding into the marshland. My wife and I wasted our time and sacrificed our dignity driving our elegant white convertible 1990 Jaguar ...

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DealerRater May 25, 2012

This was the easiest car deal I've ever made. The salesman let us take the car on a test drive by ourselves, which is really low pressure. He was easy to negotiate a fair deal that made sense to both parties. He bought us lunch while we waited for paperwork. They filled our tank when we left. We will be back when it's time to shop again!

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DealerRater May 25, 2012

My husband and I met Scott Weigand on May 18th, 2012. He was very knowledgeable and courteous salesman. We got the used vehicle we had been looking for at a great price and we just love it. Mike Spencer in the finance department was also very helpful and professional. We love Wheeler Toyota and will recommend them to everyone. Bonnie and Richard Robinson

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DealerRater Apr 13, 2011

Purchased out 2010 Tundra here in August of 2010. Our salesperson was Jayne Wheeler and our finance manager was John Curry. Jayne gave us all of our truck configuration options, and we decided on a Double Cab with the large V8 for our towing needs. She then gave us some accessory options and we decided to add the bed liner and running boards. When we got to the finance office, we were expecting the "same old pitch" from the finance guy, but John was very pleasant to work with. He gave us some different financing options and we decided that ...

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DealerRater Apr 13, 2011

I just drove home the 6th car we have bought from Wheeler Toyota. This family owned dealership is the absolute best place I have EVER done business. I didn't know until car 3 or 4 that they are the oldest Toyota dealer in the state of Oregon. The new store is a little big but the people are the same good guys from downtown. They have a good selection of cars without having "too many" and they only keep enough sales people to keep everone happy. There is no mob at the door tackling you in your car. I ...

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DealerRater Sep 30, 2008

I contacted Chip Edwards on the internet and made an appointment for 9/29/08 at 1 PM. Kent greeted us and started the transaction. Chip had been with another client and came in as soon as he was finished. Both were courtesy, very knowledgeable and the transactiion went by smoothly and with ease. They had the car available at the price quoted and allowed me a choise of auto colors without reservations. It was the easy auto purchase I have ever made. I would recommend them to my friends. I live in Grants Pass and I am glad to be able to purchase ...

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DealerRater Aug 8, 2008

Chip was the friendliest, most trustworthy, no-nonsense car salesman I have ever met. He gave me a quote on line and stuck to it even though the market had changed in his favor. Due to the availability of the Prius I did check with other dealers and they confirmed that his quote was very reasonable and very competitive. We liked Chip's style of business so much that we ended up buying two cars from him last June; a Hybrid '09 Camry and an '08 Prius. Anyone who wants a Toyota in Southern Oregon will not find a better agent or dealership ...

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DealerRater Jul 12, 2008

I asked for information via the www and received a response in the appropriate amount of time. I discussed my wants and needs via email communication, then by telephone and finally in person. I secured a great deal and then test drove for the final confirmation. I am very happy with the dealerships representative Chip Edwards. I was a little disappointed with the "documentation" charges but the fee and the "above invoice" price I secured was within my buying range. So the purchase was finalized. Thanks for the experience. I found it pleasant.

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